Learn More About Our Subscriptions
What can I expect at drop-off?
A Fitted Caddie will send you a notification or text updating you on status updates. Your clothes will return neatly folded and organized in your Fitted Hamper bag.
What protective measures will you be ensuring?
We are following the protective guidelines set by the CDC as well as setting our own standards. Contactless pickup and delivery are offered at all of our locations. Our employees will regularly be temperature checked, wear proper PPE gear, and will routinely clean and sanitize the laundry trucks.
Which plan is right for me?
Most individuals typically use about 30 Lbs a month. For 2 people, 60lbs/month is a typical usage of wash & fold. As a reference, a regular washing machine typically holds 10-12 Lbs. If the plan you initially selected does not suit your needs, you can change your plan at any time. The new plan will take effect as soon as your current plan expires.
How about special items such as comforters and pillows?
We are still more than happy to process special items. These are not included in the plan and will be charged separately and billed to your credit card on a per order basis.
What happens if I go over the pounds in my plan?
No problem. Should your usage exceed the amount of your plan, you will be charged the standard per pound rate for any pounds over your plan amount.
What if I don't use all my allotted pounds?
Don't worry, we've got you covered. As long as you are set up for automatic renewal, unused pounds, up to a maximum of the plan's rollover pounds, will be added to the automatically renewed plan for the next month.
Are dry cleaning and laundered shirts included?
These plans are only for wash & fold orders. Dry cleaning and laundered shirts are charged per piece as part of our dry cleaning service.
How do I cancel my plan?
Automatic renewal of laundry plans may be terminated at any time by clicking the button labeled Active and clicking Cancel Subscription. The plan will remain active until 11:59 pm of the last day of your plan, at which time your plan will not be automatically renewed.